As MAX Lojistik, we adopt the protection of our customers’ personal data and privacy as a fundamental principle. This Privacy Policy explains how we access information belonging to individuals and organizations who visit our website, receive services, request quotations, or use our communication channels, how we process the collected data, and how we ensure its security.
1. Information Collected
Within the scope of our services, the following information may be collected:
- Name, surname, and contact details (phone number, email address, postal address)
- Information related to transportation, delivery, and logistics processes
- Billing and payment information
- Records of form submissions, customer support interactions, and quotation requests
- Website usage data, IP address, cookies, and traffic information
- Transaction records aimed at improving service quality
2. Purposes of Use of Information
Collected information may be used for the following purposes:
- Carrying out transportation and logistics operations
- Quotation processes, customer communication, and operational planning
- Contract preparation, invoicing, and payment transactions
- Measuring, improving, and reporting service quality
- Responding to communication requests and providing technical support
- Sending notifications, marketing communications, and announcements upon request or with explicit consent
3. Sharing of Information with Third Parties
Your personal data may be shared with third parties only in the following cases:
- Domestic and international solution partners involved in logistics processes
- Business partners responsible for transportation, customs, storage, and delivery operations
- Legally authorized public institutions or judicial authorities
- Technical infrastructure providers offering information security and system support
Such data sharing is carried out in compliance with the Personal Data Protection Law (KVKK) and applicable legislation.
4. Data Security
MAX Lojistik takes all necessary technical and organizational measures to protect personal data against unauthorized access, loss, alteration, and misuse through information security policies and technical infrastructure safeguards. Data can only be accessed by authorized personnel within the scope of their duties.
5. Use of Cookies
Cookies are used on our website to improve user experience, conduct traffic analysis, and measure service performance. Cookie preferences can be managed, restricted, or completely disabled through browser settings.
6. Data Retention Period
Personal data are stored for the duration of the service relationship and within the applicable legal retention periods. Upon expiration of these periods, data are deleted, destroyed, or anonymized in accordance with legal regulations.
7. Your Rights
Under the Personal Data Protection Law (KVKK), users have the right to:
- Learn whether their personal data are being processed
- Request information regarding the collected data
- Request correction or deletion of data where necessary
- Object to data processing
- Obtain information regarding data sharing
- Claim compensation in case of damage arising from unlawful data processing
8. Contact and Applications
For all questions and requests regarding this Privacy Policy, you may contact us at:
📧 info@maxlojistik.com.tr
📞 444 8 671
