Data Protection
As MAX Lojistik, we attach great importance to the security and confidentiality of your personal data within the scope of the Personal Data Protection Law No. 6698 (“KVKKâ€). In this context, explanations regarding the processing, storage, and protection of your personal data are provided below for your information.
1. Data Controller
Your personal data are processed by MAX Lojistik, acting as the data controller, in accordance with KVKK and the relevant legislation.
2. Processed Personal Data
Depending on our service processes, the following personal data may be processed:
- Identity Information (name, surname, Turkish ID number, etc.)
- Contact Information (phone number, email address, postal address, etc.)
- Location and delivery data
- Vehicle, cargo, and customs information
- Quotation and contract records
- Financial and invoicing information
- Website cookie records, IP information, and usage analytics
3. Purposes of Processing Personal Data
Collected personal data are processed for the following purposes:
- Providing transportation and logistics services
- Managing quotation and contract processes
- Coordinating domestic and international shipment and delivery operations
- Fulfilling legal obligations
- Invoicing, payment, and accounting processes
- Improving operational processes and enhancing customer satisfaction
- Managing complaints, requests, support, and communication processes
- Conducting advertising, promotional, and marketing activities (based on explicit consent)
4. Transfer of Personal Data
In line with service requirements, your personal data may be transferred to:
- Domestic and international business partners and solution providers
- Authorized public institutions and customs authorities
- Official authorities in cases of legal obligation
Such transfers are carried out in accordance with Articles 8 and 9 of the KVKK.
5. Method and Legal Basis of Data Collection
Your personal data are collected automatically or physically through contracts, quotation forms, telephone, email, WhatsApp, website contact forms, cargo and transportation documents, camera recording systems, and digital platforms.
Legal bases for processing include:
- Establishment or performance of a contract
- Legitimate interests of the data controller
- Fulfillment of legal obligations
- Cases where explicit consent is required
6. Your Rights Under KVKK
Pursuant to Article 11 of the KVKK, data subjects have the right to:
- Learn whether their personal data are being processed
- Request information if their data have been processed
- Learn whether personal data are used in accordance with their intended purpose
- Know the third parties to whom personal data are transferred
- Request correction of incomplete or inaccurate personal data
- Request deletion or destruction of personal data
- Exercise the right to object to or restrict processing
- Claim compensation in case of damage arising from unlawful processing
7. Application Methods
For your applications and requests within the scope of KVKK, you may contact us via:
📧 Email: info@maxlojistik.com.tr
Your applications will be responded to within 30 days at the latest, in accordance with the KVKK.
